Privacy policy

Privacy Policy

At ZAYAN STORE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit or make a purchase from our store.

1. Information We Collect Since we primarily operate on a Cash on Delivery (COD) model, we only collect the essential information required to fulfill and deliver your order. This includes:

  • Contact & Shipping Information: Your name, shipping address, and active phone number.

  • Device Information: When you visit our site, Shopify automatically collects certain information about your device, web browser, and IP address to help the website load properly.

2. How We Use Your Information We use your personal information strictly for business and order fulfillment purposes:

  • To process and dispatch your Cash on Delivery (COD) orders.

  • To communicate with you (e.g., order confirmation calls or SMS).

  • To screen our orders for potential risk or fraud.

3. Sharing Your Information We do not sell or rent your personal information to anyone. We only share your data with necessary third parties to fulfill your order:

  • Courier Companies: We share your name, address, and phone number with local logistics partners (such as Trax, Leopards, or PostEx) so they can deliver your parcel.

  • Shopify: Our store is hosted on Shopify. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

4. Data Retention When you place an order through our store, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Changes to This Policy We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational or legal reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at zayanahad895@gmail.com.